Account Registration Data
Identical data fields collected regardless of whether you register via mobile or desktop. No additional data is captured through one channel versus another.
LEGAL REFERENCE
How game988 Handles Your Personal Data
At game988, your privacy is not a footnote. This policy sets out exactly what personal data we collect when you open an account or transact through JazzCash, Easypaisa...
Data Collected at SignupTransaction Records ProtectedYour Rights Explained ClearlyPakistani Payment Data Covered
What This Privacy Policy Covers and Why
This policy applies to every piece of information game988 receives from you while you use our platform in supported regions of Pakistan. We collect your name, contact details, device identifiers and transaction metadata — including records tied to JazzCash, Easypaisa, SadaPay and Raast payments — solely to operate your account and comply with applicable law. We do not sell your data to
third parties. Retention periods follow local regulatory requirements, and data is deleted or anonymised once those periods lapse. Where local law permits, you may request access to, correction of, or erasure of your personal records by contacting our support team directly.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PRIVACY CONTACT PATHS
Reach Our Privacy Team Directly
If you have a question about how we process your data, want to exercise a data right, or need to report a concern, our privacy support team is reachable through the channels below. We aim to respond to all privacy-related requests within 72 hours during standard working days in Pakistan.
Team online
Email Privacy Desk
Send your data access, correction or deletion request to our dedicated privacy address. Include your registered account email so we can verify your identity before acting on the request.
Live Chat Support
Open the chat window inside your game988 account and select the Privacy topic. A support agent will log your request and escalate it to the privacy team on the same business day.
Formal Written Request
For requests that require documented handling — such as full data exports — you may submit a written request through our contact form. We confirm receipt within one business day and resolve within 30 days.
POLICY TRUST SIGNALS
Why You Can Rely on This Policy
game988 built this privacy framework around the actual data flows that power Pakistani accounts — not a copy-paste template. Every claim here reflects how our systems behave today, verified by the team...
First-Party Data Only
We collect data directly from you — never from third-party data brokers. What you share with game988 stays within game988's controlled infrastructure and is not traded or auctioned to advertisers or analytics firms.
Encrypted Storage
All personal records, including payment references tied to JazzCash and Easypaisa, are stored using AES-256 encryption at rest. Transmission between your device and our servers runs over TLS 1.2 or higher at all times.
Minimal Data Principle
We only request the data fields we actually need to open your account and process transactions. Optional profile fields remain optional — declining to fill them does not restrict your access to the lobby or withdrawals.
Retention Limits Enforced
Account data is retained for the period required by applicable Pakistani financial regulations and then scheduled for deletion or anonymisation. We do not hold records beyond their legally mandated window without your explicit consent.
Access Control Reviews
Our internal teams undergo quarterly access reviews. Only staff whose role requires it can view identifiable account data, and all access events are logged for audit purposes.
Policy Version History
Every update to this privacy policy is date-stamped and archived. You can request a copy of any prior version to compare what changed and when, so the history of our commitments remains transparent to you.
POLICY CONSISTENCY CHECK
How This Policy Aligns Across Our Platform
Our privacy commitments are consistent whether you are accessing game988 through a mobile browser, the app, or desktop. The table below shows how key policy elements apply uniformly so there are no...
Payment Transaction Records
JazzCash, Easypaisa, SadaPay and Raast transaction references are logged under the same retention and encryption rules across all deposit and withdrawal flows.
Session and Device Data
Cookie and device-ID collection follows the same scope on app and browser versions. You can review and clear stored session data through your account settings on either platform.
Marketing Communications
Your communication preferences set in one interface are honoured everywhere. Opting out of promotional emails in your profile applies immediately across all channels game988 uses to contact you.
Data Deletion Requests
A deletion request submitted via any support channel — chat, email or written form — triggers the same internal process and the same 30-day resolution target regardless of where it was submitted.
Third-Party Integrations
Studio and payment processor integrations that handle any portion of your data are contractually bound by data-processing agreements aligned with this policy, covering Pakistani account holders specifically.
Policy Update Notifications
When this policy is updated materially, we notify you through your registered contact method before the changes take effect, giving you time to review before continuing to use the platform.
POLICY LAYOUT FEATURES
How We Present Your Privacy Choices
game988 designed the privacy section of your account dashboard to be readable at a glance. Consent settings, data download requests and communication preferences are each a single tap...
Consent Dashboard
Your account includes a dedicated consent panel where you can...
Data Download Tool
Request a structured export of all personal data we hold...
Communication Preferences
Manage which types of messages game988 sends you — transactional...
Linked Payment Visibility
The privacy panel lists which payment methods — JazzCash, Easypaisa...
Session History Log
A rolling 90-day log of login events, device types and...
Policy Alert Banner
Whenever we update this privacy policy, a banner appears at...
Your Privacy Questions Answered by game988
We collect your name, date of birth, contact email, phone number and the identity document you submit for verification. Payment method references — such as your JazzCash or Easypaisa account number — are recorded when you make a transaction.
Payment references are encrypted using AES-256 at rest and transmitted only over TLS-secured connections. We store only the reference identifiers provided by the payment processor — not your full wallet credentials or PIN.
Yes. Open the privacy panel in your account settings and select the data export option. We verify your identity, then deliver a structured file to your registered email within five business days of confirmation.
Retention periods follow the financial recordkeeping requirements applicable in Pakistan. Once the mandatory window lapses, your identifiable data is either deleted or anonymised. You can ask our support team for the specific period that applies to your account type.
We share data only with processors directly necessary to operate your account — payment rails like Raast and SadaPay, identity verification services, and our hosting infrastructure. We do not sell your data or share it with advertisers.
Visit the communication preferences screen inside your account. Switch off promotional messages there and the change applies across email, SMS and in-app notifications within 24 hours. Transactional messages related to your account activity cannot be disabled.
Check the session history log in your account for unfamiliar login events, then contact our live chat support immediately selecting the Privacy topic. Our team will freeze suspicious activity, review the access log and walk you through securing your account.